What if I am self-employed?
No problem. If you are self-employed just put your accountant and bank details on the application form and the referencing company will take it from there. You usually need to provide three year's accounts but if this is not possible then other references, and possibly a guarantor, could secure your tenancy. We will liaise with the landlord on individual cases.
Can I rent if I am a student?
It is possible to secure a property if you're a student, and some landlords let their property to mature or post-graduate students. You will need a parent, relative or close friend to guarantee the rent, known as a guarantor, and adherence to the Terms & Conditions of the Agreement.
What is the Tenancy Deposit Scheme?
The law now prevents landlords from keeping deposit money paid to them by tenants, and requires the money to be held by an independant organisation. There are various schemes but Easilett is registered with the DPS (Deposit Protection Scheme).
We send all deposits to the DPS and provide you and your landlord with a unique ID. At the end of your tenancy, if you and the landlord agree how the deposit should be repaid, the DPS will pay out the money as agreed. The scheme will pay the money directly into the nominated bank accounts within 10 days of being notified. Visit DPS website for full details.
How does the Inventory process work?
For better accuracy we now use Digital inventories. See Inventory process for details.
When and how do I pay my Rent?
Your first month's rent will include your security deposit. Future rents will be collected by standing order direct from your chosen bank account. As rents need to be paid and cleared by the 1st of each month the standing orders are often dated on the 28th, which ensures you your bank has enough time to pay your rent on time.
What if there's a dispute about deposit?
In the event of a dispute, Easilett will attempt to arbitrate for 10 days (if managed) after which time if a satisfactory resolution between both parties has not been agreed the dispute will be referred to the Dispute Service for independent arbitration and they will decide how the money should be divided. The scheme will hold the disputed amount until the Alternative Dispute Resolution (ADR) service or the court decide what is fair. The scheme will then divide and return the disputed amount based on the ADR service’s or court’s decision. Visit DPS website for full details.
What if I mislaid/lost my DPS Deposit ID
If your tenancy was managed by easilett then we will have sent your deposit to the DPS. Once we have agreed the condition of the property when you vacate we will contact the DPS to inform them of the deposit return arrangements. The DPS will then contact you inviting you to provide your Repayment ID, which they will have provided to you when your tenancy began. Once you have provided this the DPS will return your deposit.
You can text The DPS requesting a reminder of your repayment ID.
1. Text 07537 404 808
2. Start the message with ‘Repay’, followed by ‘deposit ID’ and ‘your deposit amount’
(Note: do NOT insert £ sign. Insert deposit amount as numbers only, and include .00. eg; £100 should be entered as 100.00)
Does Easilett arrange company lets?
We ask companies seeking properties for their staff to provide references from their bank, chartered accountant and solicitor.
We have landlords who are willing to let their properties to companies who may be looking for properties to accomodate their staff.
Can my landlord enter the property to inspect the condition and how I'm looking after it?
Yes, your landlord (or agent) has the right to enter the property to inspect it, however, you should be given at least 24 hours notice.
If we manage the property then we will make periodic visits on your landlord's behalf.
What if repairs are needed?
It is your total responsibility to report any repairs that are needed as soon as you become aware of it.
Easilett Managed property
If easilett is managing the property then you must report all faults/repairs to us immediately.
Landlord Managed property
If we are not managing the tenancy then you must report directly to your landlord asap.
Who pays the utility bills?
Unless otherwise stated you are responsible for paying all utility bills during your tenancy. You will normally be responsible for telephone, broadband, electricity, gas, water rates, Council Tax, cable, sky, and TV license bills.
During check-in, meter readings will be taken and you will be advised of the relevant utility provider. We will advise the companies that you have moved in (and meter readings), as well as the council, and they will contact you regarding a new account.
Have you considered one provider and just one bill for all utilities? more>
What happens about insurance?
You will need to set up contents insurance, however it is your landlord's responsibility to provide building's insurance for the building itself. You can get a quote for content insurance here.
Can I decorate the property?
Landlords often don't mind providing you obtain permission first and provide information of colors etc. However, we strongly advise that you DO NOT decorate without having first obtained WRITTEN permission first. We provide a Decoration license to our tenants, which helps prevent any missunderstanding later on and lessens the chance of the landlord claiming deductions from your deposit. You can visit Ask your Landlord and download a Decoration Request Form from our website.
Will I need a guarantor?
In certain circumstances you may be asked to support your application with a guarantor. This might be if your referencing did not meet the required standard but the landlord is happy to let the property to you with a suitable guarantor.
How long does the tenancy last?
The minimum term is 6 months for an Assured Shorthold Tenancy. After this period, the tenancy can be extended on a rolling month on month basis usually referred to as 'Periodic' until either you or the landlord give notice to end the tenancy. Or it can be extended for a further fixed period.
What happens once my credit checks/references have cleared?
When the references are all back and satisfactory we will agree a move in date then prepare the property and documents for you. We will communicate with you via email, send draft documents for you to read in time before signing. Finally, the deposit and first month's rent will need to be paid in cleared funds before the tenancy start date.
What happens on check in day?
We will arrange an appointment time for you to visit our office to sign all the relevant documents, talk through our processes and a little about the Property and collect the keys. This usually takes approx 30-40 mins so please allow enough time. If you have not already provided your Passport, ID and other documents then we will need them before we can release the keys, as this is now a legal requirement.
Can I extend/renew my tenancy when it is coming to the end of the fixed term?
Yes, provided the landlord is agreeable and the new terms proposed by the landlord are acceptable to you.
How often do you inspect properties?
If we are managing the property, we aim to carry out a visible inspection of the property every 3 to 6 months and send a written report to you and the Landlord.
What if I find black mould in my home?
No matter how small the patch of mould this could potentially become serious rather quickly.
See Black mould.
What if I loose my keys?
You are responsible for looking after the keys to the property, and keeping it secure. If you loose the keys then you would be responsible for the locksmith costs. If easilett holds a management set of keys then the only way they might be loaned out is with a key holding deposit (often £35 to £50), which would be refunded when the keys are returned.
Not found what you are looking for? We can help:
Just contact us directly on 01522 569389 or use our contact form.
Disclaimer: Please note that the information provided on this website is for guidance only and should not be relied upon. The information is believed to have been correct at the time it was published but is not updated at regular intervals and therefore may not be accurate.