Lincoln Residential Lettings
Lincoln Residential Lettings

Moving on?

Essential tips to help prevent a claim on your deposit

It's understandable that as you plan to move on to your next home you could forget to stay focused on the property you're leaving! But we strongly urge you to fulfill your obligations in accordance with your Tenancy Agreement otherwise the end of your tenancy could turn sour.


We aim to return all deposits if possible, as that keeps you happy (but it also means less work for us). But sadly tenants occasionally don't pay enough attention to the property they are vacating and are then upset when the landlord claims costs that could so easily have been avoided. The delays with disputes can be lengthy, and the work it causes us can mean weeks/months of delays.


Professionally Clean cookers & Carpets etc:

Your Agreement is likely to include terms that require you to have the cooker/hob, extractor and carpets 'PROFESSIONALLY' cleaned (and by an easilett approved contractor) so if you hire a Rug Doctor then this will not be acceptable. Also it is likely that you need to return any decor to neutral. So we urge you to please be fully aware of your obligations and help us to help you have a trouble free end of tenancy. Read the 'Ending Your Tenancy' notice that was emailed to you, as that should help explain your responsibilities, but do contact us if you need further advice.

Download free End of Tenancy Checklist here:

Download the free checklist which aims help with trouble-free checkouts and return of your deposit.

End of Tenancy Checklist
Checkout Checklist Oct 2018.pdf
Adobe Acrobat document [115.0 KB]

Choose easilett approved contractors

It is essential that you use an easilett approved cleaning contractor, as that forms part of the Agreement terms. These contractors know the standard they need to provide.

Don't risk a claim against your deposit

To minimise any risk of a claim against your deposit it is vital to return the property in good, clean condition. The property will be checked against the thorough independent inventory created when you checked in, so if you take time to ensure it is returned in the same condition all should be fine. If you fail to do this you could risk claims on your deposit, and/or long delays.


Tips to maximise full deposit return:


If you have inserted nails or screws into the walls during your tenancy, or walls have developed marks, then you should touch up or paint the walls where necessary, ensuring it is the same colour as agreed with the Landlord. If you don`t know the paint colour then please ask us or your landlord.


The entire property should be cleared of ALL your items and thoroughly cleaned. The cooker, hob and extractor should be 'professionally' cleaned (by an easilett approved contractor) immediately prior to your vacation, especially if they were 'professionally' cleaned before your tenancy. You will be expected to provide a receipt when you vacate, just as the previous occupant did before your tenancy. Please note that Oven Pride self cleaning will not be sufficient.


Carpets should also be cleaned professionally (especially if they were professionally cleaned before your tenancy). You will be expected to return them in the same condition.


The full monty - it really is worth the effort

Be sure to pay attention to the detail. Any marks made during your tenancy should be treated, removed &/or redecorated. Any damage should be repaired, windows, skirting boards, doors, cupboards, sinks and bath etc. should be cleaned and the garden should be left neat. The lawn (where relevant) must be cut and bins emptied and the loft and garage must be cleared of all items and left clean.


Commonly missed areas consist of:

  1. Oven and hob not professionally cleaned - inside and outside (need to be 'professionally' clean by easilett approved contractor).
  2. Ceramic tiles in kitchens and bathrooms not cleaned.
  3. Unclean toilets and toilet seats.
  4. Dusty/dirty skirting boards, tops of doors and frames etc.
  5. Kitchen cupboards (inside and out) and drawers, plus tops of units dirty/dusty.
  6. Kitchen appliances inside and out not cleaned, including rubber seals.
  7. Lime scale build-up on taps, shower heads and taps etc.
  8. Extractor fans and air vents not cleaned.
  9. Soap drawers and filters of washing machines and dishwashers not cleaned.
  10. Sheds and garages not cleared and tidy.
  11. Loft not cleared of items.
  12. Cobwebs in corners.
  13. Rubbish or other items not removed from the property, bins or garden.
  14. Grass and hedges not cut and tidy.
  15. Windows not cleaned (your agreement states to clean every 12 weeks).
  16. Carpets not cleaned professionally, and/or unwashed floors.

Don't hesitate to contact us if you would like to know who we use for oven/carpet cleaning.


The last day - Check out

Either a member of easilett, or the independent inventory clerk, will meet you for your checkout appointment. This is when your inventory will be checked and any discrepancies or variations will be compared to the condition described when your tenancy commenced, this especially includes cleanliness.


During the check out we will:

  1. Check the cleanliness and condition of the property compared to tenancy start, and collect copy invoices for commercial oven and carpet clean (by easilett approved contractor).
  2. Check for any damage, marks or broken items.
  3. Check bins have been emptied.
  4. Check loft, garage & shed are left clear of items.
  5. Take utility meter readings (if managed) so we can inform the providers.
  6. Check the meters have not been changed to PrePay during your tenancy.
  7. Take back all property keys from you. (itemised on your inventory). Be sure the same amout are returned. It is important that you hand all keys back, as locks are often changed between tenancies and re-used on other properties. You may be charged for any missing keys.
  8. Take back all documents relating to the property, including Welcome Pack, all safety documents, the EPC and all user guides.
  9. If you had a pet then we'll check for any potential damage, especially lawn condition, which should have been patched and re-seeded where required.


Deposit return

Providing the property is handed over in good and clean condition then there is no reason why deductions should be claimed against your deposit, and the process for return should begin shortly after you vacate.


Protect your identity:

Just a final tip. Tenants have been known to steal the identity of previous occupants by opening their mail. We urge you to set up a mail forwarding service with the Post Office to help prevent this from happening to you.



Not found what you are looking for? We can help:

Just contact us directly on 01522 569389 or use our contact form.



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